Please reach us at customercare@wi-fibre.ca if you cannot find an answer to your question.
Our internet plans range in speed from 12 Mbps up to 250 Mbps. The average speed of our plans varies depending on your location and the specific plan you choose.
Yes, we offer business internet services with customized plans and features designed to meet the unique needs of your business. Contact us for more information.
Our customer support team is available Monday to Friday 9am to 9pm and Sat & Sun 10am to 5pm to assist you with any questions or concerns you may have. You can contact us via phone at 587-793-0760 ext. 2 for tech support or email at techsupport@wi-fibre.ca
Yes, we can offer our internet on no contract or what is called month to month service. We offer the following services on month to month, 12 Mbps for $59.95 monthly, 25 Mbps for $79.95 monthly, 50 Mbps for $99.95 monthly, and 100 Mbps for $119.95 monthly. Installation cost for month to month service is $299.95. (Wi-Fi Router not included)
We install a fixed wireless radio to the outside of your building, usually on the roof with a satellite arm or tripod. From the radio we run a cable which enters your home and must be plugged into power via our POE/modem box. Then we connect our wireless router (included with our service) to the POE/modem box. You can then connect your wireless devices (laptops, phones, and tablets) to the wireless router or hard-wired devices to the back of the wireless router.
You can access Wi-fibre's customer care portal to see your monthly invoices, make a payment or change your credit card number.
Go to https://customercare.wi-fibre.ca/
Wi-Fibre Inc.
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